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Genuine customer's reviews and feedback. 

Charlotte B

Great job. Love my open fire. Chris was friendly and professional. Highly recommend

John C

When changing from coal to electric, we needed the chimney swept, the pots capped and pointed, and the fireplace removed. Chris has been our goto sweep for years so we chose him, he came and aced the job quickly, cleanly and efficiently. We're over the moon, thanks Chris

Carol R

Wanted a woodturner. All other prices were highly over priced. Was recommended Phoenix Fireplace Shop by a friend. Chris and jacqui were understanding and the effect is outstanding. Very good price and better finish than expected. 

Mary A

Fantastic job completed by Chris, would happily recommend Phoenix Fireplaces. Job completed to a high standard and everywhere left very tidy. Thanks too to Jacqui for the good communication, keeping me up to date as things progressed.
Very grateful for your hard work.

Tony G

Chris and Jacqui fitted in our job ( replacement 904 liner and connection inc register plate) at short notice. The price was fixed and kept to and the job completed with the minimum of fuss. Very satisfied with the result. December 2021.

Lani C

Excellent service, prompt, affordable, honest and hardworking. Followed up promptly either by phone or emails if I had questions. Also provided a quality product and they found me an installer (gas man) who did an excellent job also. Thank you!


Over the moon with our fireplace and fire. Such a genuine professional service from the lovely Jacqui to Chris, who fitted it. So respectful of our home, covering all our furnishing and clearing up after. Chris has done an immaculate job and would most definitely recommend them. Thank you. xx

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